For personalised tickets we will change the name where they have been passed on to a third party ONLY at the request of the person who purchased the ticket. There is no charge for this. This can only be done up until 6pm on the day we stop selling tickets. For festivals this will be several weeks before the event. Please check with us for individual events.
Name changes are not possible where the promoter has stated tickets are non-transferrable. We will make this clear where this is the case.