Can I get a refund?

UK parties: Yes. We offer no quibble refunds on ticket issued by AAA up until 6pm the day BEFORE the event when we are open (Mon-Sat). For events on Mondays and Tuesdays no refunds can be made after 6pm on the Saturday prior to the event.

The amount refunded is the face value of the ticket (ie minus the booking fee) minus 10% to cover transaction charge and our time. The booking fee is non-refundable.

Postal charges incurred for delivery of tickets are non-refundable. Where a physical ticket has been sold either in person or via the post we will only make a refund once we have received the ticket back in our possession

Festivals: We offer no quibble refunds on festival tickets bought from AAA up 48 hours before we stop selling tickets* for the event UNLESS the promoter’s terms and conditions include a no refund policy. Where there is a no-refund policy we will state this clearly during the ordering process.

The amount refunded is the face value of the ticket (ie minus the booking fee) minus 10% to cover transaction charge and our time. The booking fee is non-refundable.

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