Tickets which were transferred to the festival from the postponed indoor event on the 5th Sept 2020 are NOT  TRANSFERABLE OR VALID FOR RESALE.If the festival is Postponed such tickets will be transferred to an indoor event. Ticket holders will be informed if this occurs

FESTIVAL TICKETS ARE NON-REFUNDABLE.

TRANSFERRING A TICKET TO A NEW OWNER

THIS ONLY APPLIES OT TICKETS PURCHASED FOR THE FESTIVAL

1)You can only transfer a ticket ONCE..

2)You can only transfer a ticket by paying the cost DIFFERENTIAL between the actual phase ticket price and the next phase online price,

3)You can only transfer tickets UNTIL 1st May, 2020 midnight (24:00) GMT.

4)The emails we receive after that time will not be processed.

5)To transfer you need to write to [email protected] from the original ticket holder’s e-mail address with the original ticket holder’s name, the new ticket holder’s name as in photographic  identification document  (passport, ID card, driving license),

6)We only accept PERSONALISED tickets at the gate. This means that in order to get your wristband, the name assigned to the ticket has to MATCH the name in the photographic  identification document of the Ticket holders..

7) Refunds : if the festival is postponed.  Festival Ticket holders will be sent an email with options. Refund will be offered for a limited period. .After such period Festival tickets will be transferred (Rolled over) to a outdoor event.  Email will be sent when the reschedule date is confirmed