You can purchase tickets online, in person at our office in Camden or over the phone.
The price of tickets includes a booking fee. The booking fee is not refundable (see refunds below). Additional charges will be made for delivery where offered.
Some events require us to collect names of the ticket holders for ID purposes before gaining entry to the venue. We will require full names (first and surname) where requested. If the name on the ticket does not match ID of the ticket holder entry may be denied.
You can either print your e-ticket or show it at the door/gate on your mobile device. For tickets left at the entrance of a venue/event, please quote your order reference number and explain that you purchased the tickets through Access All Areas when you get there. Please also take some form of ID with you in case a verification is required.
Please also check any additional terms and conditions for the venue the event is being held at.
After making a purchase online by card you will receive a confirmation email receipt. The order confirmation emails are not valid for admission to an event.
After payment you will not immediately receive your ticket. We manually confirm orders during office hours (Tues-Sat 12pm-7pm), so please be patient if you order outside of these hours.
For certain events we are required to produce individual tickets and this may create an additional delay of up to three to four (3-4) days depending on demand. We will always issue tickets before the event and no later than 6pm on the day of the event.
For Ozora and Boom festivals in may take us up to seven (7) working days to process orders when tickets go on sale due to high demand.
For bank transfers, where available, we will not process your order until payment is received (see Payments section below). After five (5) working days orders where no payment has been received will be cancelled.