Payments

In the UK

You can use Visa, Mastercard or UK Maestro online or over the phone. Please read Card Payments section below for more details.

We also accept payments via bank transfer and Paypal, however, it is essential you include your six-digit order number so we know who has made the payment. This option may be suspended for some events due to operational reasons. Please read Bank Transfer section below for more details.

In Europe and the rest of the world

We accept Visa and Mastercard ONLY online or over the phone. Please read Card Payments section below for more details.

We also accept payments via bank transfer and Paypal, however, it is essential you include your six-digit order number so we know who has made the payment. This option may be suspended for some events due to operational reasons. Please read Bank Transfer section below for more details.

Card Payments

For card payments the address you provide when placing the order must match the address held by your card provider. We also require that you provide the three digit security code on the back of the card next to your signature.

We will not collect your card payment until we have processed the order and made sure that all of your items are available.

If there are any issues processing your payment we will send you an email. Please make sure that you provide us with as many contact details as possible in case there is an issue with your order.

All card transactions are carried out by third party provider SagePay, which incorporates a 3D Secure payment system.

Bank Transfer Payments

All transfer charges must be paid at your end, otherwise the correct amount will not be received and we will not be able to proceed with shipping the order.

Please include the order reference number with the bank transfers, so we can identify the payment and to avoid delays in shipping your order.

We will continue to process your order as soon as the bank transfer has cleared. Should we not receive payment within five (5) working days for UK the order will be automatically cancelled.

We must receive the payment for tickets at least five (5) working days before the event or the order is liable to cancellation.

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