Delivery

For most events only e-tickets are available. However, some promoters still provide us with physical tickets, and where there is the option for delivery, we will post to your UK or international address.

Orders are processed within two working days and usually shipped with Royal Mail or Postal Force as a First Class Recorded delivery. In some cases, tickets may just be sent First Class, and you will be charged accordingly. Please note that you may need to sign for the delivery.

The delivery price and method is calculated according to destination and weight plus postage and packing, and is shown before you confirm that you want to proceed with placing the order.

Festival tickets: In some cases, there are delays in AAA receiving the tickets from festival promoters. These are circumstances out of our control. In such cases we will send you your ticket(s) as soon as we receive them. This will never be later than 14 days before the event.

When we have shipped your item(s), you will receive an email with a link to a status page for your order. If the item(s) are being sent recorded delivery, the email will contain a delivery reference code and a link to track the delivery using the Track & Trace facility on Royal Mail’s website http://www.royalmail.com. There may be a delay of up to 12hrs between receiving the email and being able to track the item.

Typical delivery times from the time that we have shipped the order are:

UK 1-2 working days
Europe 3 working days
Rest of the world 3-6 working days

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